Last updated: 26 October 2026
Dr. Roopa’s Psychcare (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit drroopaspsychcare.com, fill in an enquiry or appointment form (including forms on Facebook and Instagram), or contact us by phone, WhatsApp or email, and how we use and protect it.
1. Information we collect
- Contact details: your full name, mobile number, city and, if you provide it, your email address.
- Enquiry details: the type of service you are interested in, your preferred consultation mode (online or offline), when you would like to begin, and any message you choose to share.
- Website usage data: basic technical information such as browser type, device and pages visited, collected through cookies and analytics tools.
Please do not share detailed health or personal history in an enquiry form. These details are best discussed privately during your consultation.
2. How we use your information
- To respond to your enquiry and contact you by phone, WhatsApp, SMS or email.
- To schedule and manage consultations and share fee and session details.
- To improve our services and website.
We will not use your information for any purpose unrelated to your enquiry or your care without your consent.
3. Confidentiality
All information shared with us, including anything discussed during counselling, is treated as strictly confidential in line with professional ethical standards. Information is shared only with your consent, or where disclosure is required by law or necessary to protect you or others from serious harm.
4. Sharing of information
We do not sell, rent or trade your personal information. We may use trusted service providers (for example website hosting, email, WhatsApp, and Meta lead forms) solely to operate our services. When you submit a form through a Facebook or Instagram ad, Meta also processes your information under its own Data Policy.
5. Data security and retention
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. We keep enquiry information only as long as needed to respond to you and provide our services, or as required by law, after which it is securely deleted.
6. Your rights
Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may ask us to access, correct or delete your personal information, or withdraw your consent to being contacted, at any time. To do so, contact us using the details below.
7. Cookies
Our website may use cookies to improve your browsing experience and understand site usage. You can disable cookies in your browser settings; some parts of the site may not work as intended.
8. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.
9. Contact us
Dr. Roopa’s Psychcare
Parth Nilaya, Unit No. 104, First Floor, Garden City, Beelwa Kalan, Sanganer, Jaipur 302022
Phone / WhatsApp: +91 84398 24509
Email: drroopaspsychcare@gmail.com
